One of the best defenses against a lawsuit for a nurse is to:

• A. Carry individual professional liability insurance
• B. Work only in a large hospital or nursing home
• C. Promote a positive nurse-patient relationship
• D. Provide for every patient's needs as quickly as possible

Answer: (C)

A strong, positive nurse-patient relationship is the best defense because most lawsuits in nursing arise from communication problems, unmet expectations, or a sense that the patient wasn’t heard or involved in care. When a nurse takes time to listen, explain what is being done and why, obtain informed consent, answer questions honestly, and show genuine respect and empathy, trust is built. That trust leads to clearer understanding of the care plan, better adherence, and patients are more likely to voice concerns early rather than letting problems escalate. Good rapport also improves the accuracy of documentation about patient preferences, interventions, and consent, which can be crucial if a dispute arises.

Having personal professional liability insurance helps with financial protection if a suit occurs, but it doesn’t prevent lawsuits. Working in a large facility or aiming to meet needs as quickly as possible aren’t guaranteed protections either—the former doesn’t automatically reduce risk, and speed alone can compromise safety. The emphasis here is on the relational foundation that reduces the likelihood of claims by preventing misunderstandings and fostering patient satisfaction.